Founder-led · Lead-gen agency
The whole agency, on one page.
The situation
The founder knew every corner of the business, but no single view showed how it connected or where work slowed down.
What we did
An audit that mapped the client workflow end to end, from validation to renewal, with owners, gates and wait points made explicit.
End to endvalidation to renewal on one map
Ownersand gates made explicit at every step
What the map covers
IntakeNew client validated and scoped
owner + gateHandoffSales hands the client to delivery
owner + gateDeliverCampaign work and quality checks
owner + gateReportResults shared with the client
owner + gateRenewRenewal decision and next scope
owner + gateAn illustrative version of the map. The client’s actual workflow stays private to them.
“I know how my company works, but this was the first time I’d actually seen it.”
What happened next
One picture the founder trusts and acts on. It is the starting point for every fix that follows.
Names and faces kept private. Portrait is illustrative.